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Our Policies

 


 

Notification and Reminder of your Appointment

We will send you an SMS reminder 48 hours prior to your appointment to allow for any changes or cancellations.

Should you need to change your appointment, please do as soon as you receive the SMS reminder, this

allows us to offer your appointment to clients on our wait list.

 


 

Changes to your Appointment

We understand that you may need to change your appointment, we kindly request that you provide us with a

minimum of 24 hours to allow us to offer your appointment to clients on our wait list.

 


 

Cancellation Fee

If you provide us with less than 24 hours notice or fail to arrive for your appointment, you may be charged a 50% cancellation fee or an equivalent loss of Bianco Beautiful Loyalty points.

 


 

Booking Fee

During peak times and for treatments over an hour, you may be required to secure your booking with a 50% deposit.

You will be advised at the time of booking if this is required.

Etiquette

We aim for all clients to have a calm and relaxed experience at Bianco Beauty Skin + Body.

 

Please have your phone switched to silent prior to entering the Salon. 

 

We understand that we can all be delayed from time to time, if you are running late, we may need to cut your 

appointment time to ensure we are not late for our next client at their scheduled appointment. 

 

 

Contra Indications: Medical 

Prior to your appointment with us. If you have any medical conditions, allergies or pregnant please advise us at the time of booking, this includes coldsores

We are unable to treat you with certain conditions or we may simply need to adjust your requested treatment.

 

Please advise us on any of the following : 

  • Using a steroid cream or medication
  • Thyroid : Hypothyroid or Hyperthyroid
  • High or Low Blood Pressure
  • Pregnant or possibly pregnant
  • Heart Conditions or medication
  • Using Roacutane
  • Cancer : Current or past
  • Diabetes
  • OR any condition you believe we might need to know prior to treating you.

If you are anxious or under 'stress' please let us know, we will 'TRIPLE' ensure that we make your

time with us as calm and quiet as possible.