We will send you an SMS reminder 48 hours prior to your appointment to allow for any changes or cancellations.
Should you need to change your appointment, please do as soon as you receive the SMS reminder, this
allows us to offer your appointment to clients on our wait list.
We understand that you may need to change your appointment, we kindly request that you provide us with a
minimum of 24 hours to allow us to offer your appointment to clients on our wait list.
If you provide us with less than 24 hours notice or fail to arrive for your appointment, you may be charged a 50% cancellation fee or an equivalent loss of Bianco Beautiful Loyalty points.
During peak times and for treatments over an hour, you may be required to secure your booking with a 50% deposit.
You will be advised at the time of booking if this is required.
We aim for all clients to have a calm and relaxed experience at Bianco Beauty Skin + Body.
Please have your phone switched to silent prior to entering the Salon.
We understand that we can all be delayed from time to time, if you are running late, we may need to cut your
appointment time to ensure we are not late for our next client at their scheduled appointment.
Prior to your appointment with us. If you have any medical conditions, allergies or pregnant please advise us at the time of booking, this includes coldsores
We are unable to treat you with certain conditions or we may simply need to adjust your requested treatment.
Please advise us on any of the following :
If you are anxious or under 'stress' please let us know, we will 'TRIPLE' ensure that we make your
time with us as calm and quiet as possible.